Speed Requirements of Internet Connection
Internet connection must be fast enough. Vooler uses better and lower quality video based on the network speed. Notice that the bottleneck of the Internet speed might be in Internet backbone or your own connection. Below are listed the recommended speeds:
- Speed from computer to server (upload)
- Recommendation: 4 Mbps / user in the same local network
- Minimum: 0.5 Mbps / user in the same local network
- Speed from server to computer (download)
- Recommendation: 2 – 4 Mbps / user in the same local network
- Minimum: 0.4 Mbps / user in the same local network
Requirements for the Firewall
Computer or the used Internet connection may use firewall, which denies the video transfer between Vooler server and user’s device. Send the instructions below to your IT support and request them to check that these connections are enabled. Note: It might take a long time to change these settings in your organisation.
Vooler uses the Internet connections listed below. Normally they are accepted in home and company networks. However, if the organisation has stronger firewall protection, the connections below must be opened for Vooler. Without these connections the videos are not working. Ask your IT support to make the settings below in your firewall.
|Required Traffic / Ports||IP Address Space||Protocol|
|30300/udp||18.104.22.168/24||WebRTC video channel|
|3480/udp||22.214.171.124/24||WebRTC video channel|
|3480/udp||126.96.36.199/24||WebRTC video channel|
|3480/udp||188.8.131.52/24||WebRTC video channel|