Vooler Hardware Guide - Vooler

Vooler Hardware Guide

This document defines Vooler Video Chat hardware requirements and recommendations for both end user and service employees.

Hardware Requirements of End User

Hardware Minimum Requirement Recommended
Desktop computer The current or 1 previous major release of Chrome, 

Firefox, Safari, Opera (Windows & Linux) or Edge.

Mobile device The current or 1 previous major release of Chrome in Android or Safari in iOS.
Microphone Internal microphone Wired headset
Speaker Internal speaker
Video Camera Video camera minimum resolution 720p Video camera resolution 1080p
Internet 0.3M upload / 0.3M download 2M upload / 2M download

Hardware Requirements of Service Employee

Hardware Minimum Requirement Recommended
Desktop computer The current or 1 previous major release of Chrome.
Microphone Internal microphone Professional headset, see the recommended headset list below
Speaker Internal speaker
Video Camera Video camera minimum resolution 720p Video camera resolution 1080p
Internet 1M upload / 1M download 2M upload / 2M download per concurrent video connection

Recommended Headsets

The headset should be a professional headset which is planned for the open office and long time use. The user experience is always personal and therefore the employees should be involved in the selection of headsets.

Keep following issues in your mind when doing the selection of headsets:

  • Wired headset is in most cases better because of endless speech time and better video – audio sync
  • On-ear and over-ear models are both recommended. However, this depends on user preferences.
  • Noise reduction with switch on/off is needed. 
  • Red light signal when on the video/phone call is very useful
  • Mute is must have feature in microphone. Mechanic mute on/off is very useful feature (microphone up = off).

We recommend following headset models:

  1. Jabra Evolve 80 MS
  2. Jabra Evolve 40 UC

Recommended Video Cameras

The video camera should be a professional model which works well in office lighting.

Keep following issues in your mind when doing the selection of video camera:

  • Professional video quality even in low light
  • 1080p resolution is recommended
  • Red light signal for recording
  • Good mounting
  • External / manual privacy shutter

We recommend following web-camera models:

  1. Logitech C930 web-camera
  2. Microsoft LifeCam Cinema web-camera
  3. Microsoft LifeCam Studio web-camera