Lemminkäisenkatu 14-18 A
+358 44 213 6072
The Vooler video call service’s customer register (”Customer register”).
The purpose of using personal data is:
We use automatic decision making (including profiling) to recognize user profiles, online behaviour and age. We use this data for example to develop our services. The processing of personal data is legitimated on the grounds of a customer relationship and/or other appropriate connection, the enforcement of the contract and consent.
Along with the customer register the register holder handles the following personal data of the customer or other registered user, such as a trainee:
We receive data primarily from the following sources: from you, the customers of our service and other corresponding and reliable directions.
We don’t release data from the register to third parties.
We use subcontractors in the processing of personal data. We have outsourced IT-management to an external service provider on who’s administered and secured server personal data is stored.
Only the employees whose roles involve processing customer data are entitled to access the system containing personal data. Each user has their own username and password to the system. The data is gathered to databases protected by firewalls, passwords and other technical means. The databases and their backups are located in locked spaces and the data can be accessed only by specific, predetermined individuals.
We preserve personal data for one month after username elimination.
We estimate the need to preserve data regularly in consideration of the applicable law. In addition we take care of such reasonable measures that help ensure that any personal data regarding the registered user that is considered incompatible, outdated or incorrect isn’t preserved in the register. We correct or obliterate this kind of data promptly.
You have the right to verify any data regarding yourself stored in the person register and demand correction or obliteration to any incorrect, outdated, unnecessary or illegal information. If you have access to your own data, you can also edit the information yourself. To the extent as the data usage is based on consent, you have the right to withdraw or change said consent at any time. The withdrawal of consent doesn’t affect the legitimacy of data usage before the withdrawal.
You have the right to object to or ask for limitations on the use of your data and file a complaint on personal data processing to a supervising authority.
For special personal reasons you also have the right to object to processings directed at yourself when the data usage is based on legitimate benefit. In addition to your demand you must individualise the specific situation on the grounds of which you object to the data usage. We can refuse to execute the request regarding the demand only based on principles stated in the law.
All contacts and requests concerning this policy must be expressed in writing or in person to the contact person designated at section two (2).