Vooler in online sales and customer service - Vooler

Improve your customer service
Vooler Video Calls

Improve your online sales and customer support services with Vooler’s quick and easy video calls on your website, Live Chat and on screens in your facilities.

Read More »

Easy and Quick Video Calls

Vooler’s video calls are designed for fast and effortless video calls with customers. No unnecessary buttons or features, only streamlined user interface and pleasant customer experience. Vooler’s keyboard shortcut (copy & paste) help you send a video call invitation in just moments, and a conversation face to face can begin.

Customer Service Online

On your website, a visitor can launch a video call with a customer representative by a simple click of a button. It is easy and clear for a client to use Vooler for a video call, and it does not require creating an account or installing software.

Video Calls in Live Chat

Vooler is designed to work with Live Chat -services. Using it is simple, because the Live Chat customer support representative chooses who and when they will send an invitation to launch a video call by using the Vooler keyboard shortcut (copy & paste). Helping your customers is easier and more pleasant with face to face interaction.

Customer Service at a Distance in Your Facilities

At a remote customer service point a wall-mounted screen or Vooler’s QR code and printed shortlink brings your customer support where the client needs it. The customer service has a continuous video connection to your facilities, or alternatively the customer can call to alert customer service directly to their computer or mobile phone.

Features

Despite being easy and clear to use, Vooler has many features that are needed in and improve customer service.

  • Vooler keyboard shortcut paste (copy & paste) for sending an invitation link to video call, compatible with all Live Chat, email ja web-services.
  • Managing the mic, camera and loudspeakers
  • Chat (group chat and private messages)
  • Full screen mode
  • Screen sharing
  • Ruudunjako
  • What would your business need? Our customizing service is happy to build it for you.

Versatile Customisation

Vooler can be customised to meet all your requirements, including changes to the user interface, new functionalities, APIs, and integrating with the client’s own system.

Customer Support

  • Live Chat support (office hours)
  • Email support (office hours)
  • Additional cost phone support (6 – 22)

TRY OUT VOOLER!

Our team would love to demonstrate the Vooler service and have a chat with you. Ask for a demonstration in Live Chat right away, or book an appointment with our sales team. We look forward to hearing from you!

Demo chat »
Contact Us »

Requirements

All you need:

  1. Microphone and a webcam
  2. Mobile or desktop browser

Price List of User Licenses

Customer service provider
30 € / month

Personal video call system

An excellent tool for customer service providers and sales teams that use video calls in their work. Fast online video calls to clients that visit your website or live chat.


*Price 30 € / month / user
or 360 € annually

Room
100 € / month*

Conference call and webinar space

Suitable for general conference calls with 20 participants or webinars with up to 200 audience members. Excellent tool for providing different services to your clients, such as meetings, webinars or open meeting spaces, such as virtual cafes.


*Price 100 € / month / room
or 1200 € annually

Large clients

Ask for a quote

If you order over 20 licenses or project services, we would like to make a custom quote that will meet all your needs. Contact our sales department today!

Additional services

Customising Vooler for you

We are happy to help you get the most out of Vooler.

1500 €/month|Support package (support by phone, expert to meetings)

450 € | User training online

500 € | Workshop to improve your video services

9500 € |Pilot project (6 months, 20 users, 6 workshops, support package)

120 €/h |Custom projects

Comparison of User Licenses

Notice: Comparison includes all features. They can be switched on or off based on customer needs.

Feature Professional Room
Microphone on/off
Camera on/off
Exit call
Speaker on/off
Chat
Private messages
Screen/window sharing
Full screen
Anonyymit osallistujat
Unregistered participants
Remote control of participants
Vooler app
Vooler Chrome browser extension: Visual call alert + invite by keyboard shortcut paste
Live chat support
Email support
Additional phone support option
Max number of users in a video call 25 25
Max number of listeners in webinars 24 200